If your failure scenario involves a Skype for Business desktop client as the remote endpoint in a chat conversation or AV call, then you should include the logs from the desktop client in your error report.You can view the desktop client logs on your own, but we haven't documented the logging format so you probably won't find resources to make sense of them. Instead, collect the logs and submit them with your bug report.
Logs available for the Skype for Business desktop client
There are two types of logs available from the desktop client:
.UccApilog files contain general client usage information
.etl files contain media-specific log information
A working Skype for Business app; The same user account should be logged into Skype for Business and Outlook. If you have already checked all the requirements, but you still can’t integrate Outlook with Skype, here’s what you should do: Double-check if the user account you are using is the same in Skype for Business and Outlook.
Skype for Business – MacOS kuando Busylight Premium UC software is made by Plenom for Skype for Business. Skype for Business is a UC platform that integrates common channels of business communication and online meetings and is heavily used in today’s modern open office.
May 28, 2020 Skype for Business on Mac is the all new client that provides great communication experiences for Apple users. Features like one-click join, edge-to-edge video, and full screen sharing give you a superior Skype Meetings experience.
Skype for Business – MacOS. Kuando Busylight Premium UC software is made by Plenom for Skype for Business. Skype for Business is a UC platform that integrates common channels of business communication and online meetings and is heavily used in today’s modern open office. Adding Busylights for Skype for Business users improves the work environment and makes office life easier.
For any bugs related to Audio/Video, please attach both log types if possible. For bugs not related to Audio/Video, the .UccApilog files should be sufficient.
Collecting logs from a Skype for Business desktop client
On a Windows machine, the logs for a Skype for business desktop client will be located in the following directory:
The .UccApilog files will have names that look like this:
Lync-UccApi-[[n]].UccApilog where [[n]]should be replaced by a number 0-2.
Skype For Business Mac Settings
The .etl media log files will have names that look like this:
Skype For Business Mac Support
Lync-16.0.6965.5305-Office-x86ship-U.etl
On a Mac, the logs are in a similar directory within the root directory where the desktop client is installed.
Skype For Business Mac Microphone Access
After reproducing the issue and closing the client, navigate to this directory and select the log file(s) with the most recent timestamp(s). This is the file you should submit with any bug report.